FAQs

  • No, a parent or guardian must remain on site at all times. We offer comfortable seating, fast WiFi and a cafe so that you can relax or be productive while keeping an eye on your child.

  • We have two separate play areas! Our toddler soft play area is geared towards Rovers (under 2) and our play structure is for Rockets (2 and up). There is no max age for the play structure although it is designed for those 7 years and under. The creation station and book nook are great for all ages!

  • We have 1 Hour and 2 Hour Play Pass options. We believe in limiting the number of people enjoying our space. You won’t have to worry about it being too crowded or having nowhere to sit. If you want to guarantee your play time, we recommend buying your Play Pass online ahead of time.

  • Yes, one of the joys of parenting is meeting other parents and developing new friendships. Social and community connections are important for our health, and for the welfare of our children. We want to create a family friendly environment that encourages connections. We want kids to play together and parents to connect. We also recognize that having a cup of coffee and some quiet time can be needed. We will offer a Community Table in the Cafe that will be available at all times.

  • Absolutely! Birthday party cakes, cupcakes and decorations are only allowed with a party room rental. We hope that you use our Cafe offerings that has affordable options for all ages.

  • All surfaces are sanitized daily and we are closed on Mondays to allow for deep cleaning. We also have a bin for any toys that have been in a child’s mouth or require sanitation. We take our cleaning protocol seriously!

  • No, we believe the discounted 10 1-Hour Punch Pass option is the best value and provides families flexibility around their busy schedules. The Punch Pass expires one year from the date of purchase.